Update from Brick By Brick on Covid-19
We wanted to let you know about the steps we are taking to protect both our community and our team, in light of recent developments around Covid-19.
The team at Brick By Brick has given careful consideration to concerns about the spread of coronavirus and, following recent government advice, we have advised staff to work from home unless strictly necessary. We are all set up with the relevant IT and working practices to be able to work remotely effectively .
Our homes are still available to be reserved, and the practicalities of our viewings and sales processes are being reviewed by the team to ensure that we are in line with government guidelines for both customers and staff.
All purchases that are going through the conveyancing process will continue as planned, and we are keeping in touch with all our customers about their purchase as usual.
If there is a critical reason why we need to meet in person, our team will be operating a no-touch policy (please don’t be offended when we don’t shake your hand!), and will be following advice around separation, hand washing and hygiene in accordance with government guidelines.
If you have a meeting with us and you have recently travelled to any identified ‘at risk’ locations, or you have been in contact with anyone who is at risk, please make us aware. For obvious reasons we are unable to hold any face to face viewings or meetings with those who are at risk or within an isolation period.
Across the rest of the business, we are still progressing with our design work, planning submissions and construction activities (subject to ongoing government guidance).
Face-to-face resident engagement events are currently on hold, so we are looking for other ways to get feedback from local people on our proposed schemes. We will inform people directly about this.
We are keeping a very watchful eye on how things develop, and we wish all our customers, partners and the local community the very best through this difficult time.
Do let us know if you have any specific questions or concerns by emailing your usual team contact, or using [email protected].
The Brick By Brick team.